Privacy policy

Welcome to the Privacy Policy section for FreshH2OSource, accessible from https://FreshH2OSource.com.

Collecting Personal Information

At FreshH2OSource, we prioritize your privacy and transparency. When you visit our Site, we collect specific details about your device, including your web browser type, IP address, time zone, and any cookies installed on your device. As you browse our Site, we also gather information about the pages or products you view, the websites or search terms that directed you to our Site, and how you interact with the Site. This is collectively referred to as "Device Information."

We use several technologies to collect this Device Information:

• Cookies: Small data files placed on your device or computer that often include an anonymous unique identifier. For more details on cookies and how to disable them, visit http://www.allaboutcookies.org.
  
• Log files: These track actions on the site and collect data, such as your IP address, browser type, Internet service provider, referral/exit pages, and date/time stamps.
  
• Web beacons, tags, and pixels: Electronic files used to record information about how you navigate the Site.
  

When you make a purchase or attempt to make a purchase through the Site, we collect personal information, such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

"Personal Information" in this policy refers to both Device Information and Order Information.

Using Your Personal Information

We primarily collect Order Information to fulfill orders placed through the Site, which includes processing payment details, arranging shipping, and providing invoices or order confirmations. Additionally, we use Order Information to:

• Communicate with you;
  
• Screen our orders for potential fraud or risk;
  
• Provide you with relevant information or advertising related to our products or services, based on the preferences you have shared with us.
  

The Device Information collected helps us screen for potential risk and fraud (particularly through your IP address) and enhance our Site's performance (e.g., generating analytics about how customers browse the Site and assessing the success of our marketing efforts).

Sharing Your Personal Information

We share your Personal Information with third-party services to help utilize the data as described above. For instance, we use Shopify to operate our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
  
• Google: https://www.google.com/settings/ads/anonymous
  
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail using the details provided below:

Contact Information

• Online store: FreshH2OSource
  
• E-Mail: info@freshh2osource.com
  
• Working Hours: 10 AM to 7 PM EST, Monday to Sunday
  

Contact us, and we’ll get back to you within 12 hours. No need to worry – we’ve got you covered! You can also reach us via our contact form on the Contact page.