FreshH2OSource
FreshH2OSource Chute Mag Water Bottle with Magnetic Cap – BPA-Free Tritan Renew Plastic
FreshH2OSource Chute Mag Water Bottle with Magnetic Cap – BPA-Free Tritan Renew Plastic
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DESCRIPTION
DESCRIPTION
The Last Water Bottle You’ll Actually Want to Use
Let’s be honest. You probably have a kitchen cabinet totally stuffed with old bottles you never reach for. Why? Because they leak in your backpack, smell a little funky after a week, or the lid smacks you right in the nose every time you take a sip. Time to clear out the clutter.
Meet the FreshH2OSource Chute Mag. We ditched the old naming and design concepts to bring you a fresh identity that actually makes sense for your daily routine. It’s light, it’s tough, and it makes hitting your daily water goals feel way less like a chore.
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Ice cold, no matter what: Heavy-duty insulation means your drinks stay perfectly frosty. Go ahead and leave it in a roasting hot car while you run errands—your ice is surviving.
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Tastes like water, nothing else: Built with tough, eco-friendly Tritan Renew plastic. It’s completely BPA-free and refuses to hold onto weird stains or smells. Today's ice water won't taste like yesterday's pre-workout.
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A lid that stays out of your way: The magnetic cap is honestly brilliant. It snaps securely to the side while you chug. When you twist it closed, it’s 100% leak-proof. Toss it in your work bag and don't give it a second thought.
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Easy to haul: The ergonomic handle is actually designed for real human hands. Hook it on a finger or clip it straight to your gym bag.
- Zero annoying cleanup: Because nobody actually has the time (or patience) to hand-wash bottles. Just pop the cap and the vessel right into the top rack of your dishwasher. Done.
SHIPPING POLICY
SHIPPING POLICY
Thank you for choosing our online shop at www.FreshH2OSource.com. Below are the terms and conditions that outline our shipping policy.
Business & Warehouse Location Please note that while FreshH2OSource operates under a company registered in the United Kingdom, all orders are dispatched directly from our warehouse located in the United States. This ensures quick processing and fast delivery times for our U.S. customers.
Shipping Costs We offer real-time shipping rates directly from our trusted carriers (e.g., USPS, UPS, FedEx). The exact shipping cost for your order will be automatically calculated and displayed at checkout based on the weight of your items and your delivery address. You will always see the final shipping price before completing your purchase.
Order Processing Time Orders are usually processed and dispatched within 1 to 2 business days (Monday to Sunday) if placed before 12 PM EST.
Delivery Estimates We estimate that orders will be delivered within 3-5 business days from the shipment date. Deliveries are made Monday through Saturday to the address provided by the customer. Note that we do not deliver to collection points.
While we strive to meet our shipping and delivery schedules, FreshH2OSource cannot be held responsible for delays caused by unforeseen events or factors beyond our control, such as extreme weather conditions or natural disasters.
Shipping Carrier We ship all orders via USPS. If you experience any delays or issues with your delivery, please reach out to us at info@freshh2osource.com for further assistance.
Shipping Confirmation and Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. The tracking should activate within 24 hours.
Order Changes Once an order has been dispatched, modifications or cancellations are no longer possible.
Missing Orders If your tracking information indicates that the order has been delivered but you haven’t received it, please contact the shipping carrier to trace your package. If the issue persists, email us at info@freshh2osource.com for help. In the event of a technical issue with tracking, where your order cannot be located, contact us for further resolution.
Damaged Products If your items arrive damaged, please take photos of the damage and email them to info@freshh2osource.com for evaluation. Hold onto the damaged products until you receive further instructions.
Contact Information
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Online store: FreshH2OSource
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Business Hours: 10 AM to 7 PM EST, Monday to Sunday
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Response Time: Contact us, and we’ll get back to you within 12 hours. No need to worry – we’ve got you covered!
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E-Mail: info@freshh2osource.com
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Alternatively, reach out via our contact form on the Contact page.
REFUND POLICY
REFUND POLICY
If you decide to change your mind about your purchase, FreshH2OSource provides a 30-day return period, starting from the day your product is delivered. To initiate the return process, please contact us at info@freshh2osource.com for a hassle-free experience.
Return Policy Conditions To be eligible for a return, your item must meet the following criteria:
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The item must be in its original, unused condition.
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Manufacturer’s seals should remain intact.
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There must be no damage caused by customer handling or use.
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The product must be returned in its original packaging.
To start your return, reach out to us at info@freshh2osource.com, outlining your reasons for the return.
Return Shipping Costs
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For Defective or Incorrect Items: If the product is damaged, faulty, or incorrect upon delivery, please notify us within 48 hours. We will provide a prepaid return shipping label and you will receive a full refund or replacement with no additional shipping charges.
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For Customer Remorse (Change of Mind): If you are returning an item because you changed your mind, you will be responsible for paying the return shipping costs. We recommend using a trackable and insured shipping method, as we are not responsible for lost return packages.
Steps for Returning Your Item:
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Check Return Eligibility: Ensure you are within the 30-day window from the date your item was delivered.
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Contact Customer Support: Reach out via email at info@freshh2osource.com with your order details and return reason. We will verify your eligibility and provide a Return Authorization (RA) and our designated return warehouse address.
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Prepare the Package: Repack the product securely in its original packaging, including all accessories and documentation.
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Include Return Authorization: Place the RA number and a brief explanation of your return inside the package.
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Ship the Return: Send the item to the provided return address. Once shipped, please provide us with the tracking information so we can monitor the return.
Refund Process Refunds will be processed once the returned item is received and inspected by our logistics team. If approved, all refunds will be credited back to your original payment method within 7 business days.
Order Cancellation You may cancel or modify your order free of charge before the shipping confirmation is sent. Once the order has been shipped, our standard return policy applies.
Lost Shipments If your package is delayed and not received within two days after the expected delivery date, please contact our customer service. We will investigate with the carrier. If the package is officially confirmed as lost, you are eligible for a full refund or a replacement, based on your preference.
Contact Information
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Online Store: FreshH2OSource
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E-Mail: info@freshh2osource.com
- Business Hours: 10 AM to 7 PM EST, Monday to Sunday. (We aim to reply within 12 hours).
- US Warehouse / Returns:
45 Edisin Ave
West Babylon, NY 11704, USA
+1 (209) 266-6140 - Registered Company:
UK PLUMBING & DIY LTD (Company No: 13768162)
2 Brassey Close, Peterborough, UK, PE1 2AZ
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